Services

Hawai’i CARES 988 – Hawai’i CARES is a free crisis, mental health and substance use call center that operates twenty-four hours a day, seven days a week.

Crisis Mobile Outreach – Available twenty-four hours a day, seven days a week to provide immediate triage, telephonic stabilization, mobile outreach, and face-to-face stabilization services to individuals in an active state of psychiatric crisis.

All new clients receive screening and assessments to better understand their needs and concerns. A Qualified Mental Health Professional completes an initial evaluation and works with the individual and family to support next steps in care planning.

Care is provided by a multidisciplinary team and is shaped to fit each person’s age, needs, and life situation. Our goal is to help people improve daily functioning at home, school, work, and in their communities. Services may include therapy, psychiatric care, and medication support, crisis help, targeted care coordination, peer support, family support, psychiatric rehabilitation, and basic health screening. Care is designed to be easy to reach.

Some people we serve may have concerns related to alcohol or drug use. We do not diagnose or provide treatment for substance use disorders. Instead, we offer screening, education, and targeted care coordination, and we help connect individuals and families to specialized community providers who offer substance use treatment and recovery services. We work closely with these partners to support
continuity of care.

Person and family centered treatment planning integrates prevention, medical and behavioral health needs and service delivery to fit a client’s individual needs. This also includes coordinating community support like housing, employment, and social supports, and services to ensure that treatment is accessible.

Peer support services are provided to individuals by trained peers who have lived experience with behavioral health challenges. Peers offer understanding, encouragement, and support based on shared experience.

Family support services are provided to family members and caregivers. These services offer education, guidance, and support to help families better understand mental health needs and navigate care.

Counseling services may include individual, group, and family therapy, as well as education to build skills, confidence, and independence.

Our multidisciplinary team provides high-quality targeted case management services that will assist individuals in sustaining recovery, and gaining access to needed medical, social, legal, educational, and other services and support.

We provide services for veterans, active-duty service members, and military-affiliated individuals. Services focus on behavioral and mental health support, connection to care, and coordination with community and veteran-serving organizations.

We support whole-person health through primary care screening and monitoring. This includes checking common health risks and key health indicators, and helping people stay connected to primary care. Screening and follow-up may be provided on-site or coordinated with medical providers and community partners.

Our services include individual and group therapy, case management, peer support services, primary care screening referrals, crisis services, psychiatric services, and family support.

We work with individuals and families of all ages. Our services are designed for children, families, transition aged youth, adults and the elderly.

If you are interested in CCBHC services, you can call (808) 984-2150 or walk in and speak to one of our care coordinators. We also offer 24-hr emergency services through our statewide crisis hotline by dialing or texting 988. In short, there is no wrong door.

Yes! To accommodate individuals’ work and/or school schedules, we offer extended clinic hours several days per week as well as weekend hours availability.

Yes. For more information, call (808) 984-2150 or walk in and speak to one of our care coordinators.

Treatment consists of an individualized program where the total cost of treatment depends upon the services provided.

After the initial assessment appointment, our team can assist in confirming benefits with your insurance provider and determining an approximate out-of-pocket expense. You will be billed according to our current fee schedule and are responsible for co-pays, deductibles and any other costs not reimbursed by your insurance carrier. 

If you do not have insurance we can still help. We serve anyone in need of care, regardless of ability to pay. We have a sliding fee available for clients who are not insured, based on income and dependents.

We work with all insurance providers to facilitate the greatest benefit from your coverage. We accept Medicaid, Medicare, and most private insurance. In some cases, we can offer a sliding scale fee to help offset treatment costs.

For clients who would like to use their private insurance to cover the cost of treatment, we can attempt to verify coverage and benefits. Your copay is dependent on the coverage you have with your insurance provider and your established copay amount with them.

Maui County with clinic locations on the islands of Maui, Molokai, and Lana’i. See clinic locations.

We recognize that our island communities are made up of diverse populations with diverse ethnicities. As such, we work with an external provider to provide interpreter and / or translation services. Please inform the care coordinator you are working with that you would like a translator.